APA Style

GILL, S. (2022). Successful Difficult Conversations: Improve your team's performance, behaviour and attitude with kindness and success . Woodbridge, Suffolk: John Catt Educational Ltd.

MLA Style

GILL, Sonia. "Successful Difficult Conversations: Improve your team's performance, behaviour and attitude with kindness and success". Woodbridge, Suffolk: John Catt Educational Ltd, 2022. Text.