APA Style

CHANEY, L, H, A, J, S, M. (2011). Intercultural Communication In the Global Workplace (Copy) (5th Edition). New York: McGraw-Hill/Irwin.

MLA Style

CHANEY, Lilian, H, And, Jeanette, S., Martin. "Intercultural Communication In the Global Workplace (Copy)". 5th Edition New York: McGraw-Hill/Irwin, 2011. Text.