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Found 1 from your keywords: author="CICHY, Ronald .F"
cover
Managing Service in Food and Beverage Operations Third Edition (Copy)
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CICHY, Ronald .FHICKEY, Philiph J .Jr

This textbook shows readers how food service professionals create and deliver guest-driven service, enhance value, build guest loyalty and promote repeat business. Readers will learn how every aspect of a food service operation contributes to the guest experience and will explore unique features of a variety of food and beverage operations. There is an emphasis on how learning to think and act …

Edition
-
ISBN/ISSN
9780866122672
Collation
621 p :23 cm
Series Title
-
Call Number
642.5 RON m